Sounds good and ends badly

Sounds good and ends badly

Bought three tickets to the Netherlands - Sweden football match, got decent seats which were a little overpriced for what I got but had invited two Swedish friends to watch together with me so thought it worth the experience.

Unfortunately I got a note three days before the game that the tickets had been cancelled and I got terrible replacement tickets. They were all the way up to the back on the curved side and cost significantly less then the ones I bought. There was no suggestion from viagogo though to reimburse me and when I asked they offered a voucher for E15.- This would cover only a third in the difference in pricing and since I have no intention to buy through viagogo again is rather pointless.

Bad company - don't use!

Sterke punten
They respond pretty quickly to mails and requests.

Zwakke punten
You don't get what you pay for
No problem if something goes wrong - but they don't offer realistic compensation if it does
No phone number on which you can reach them.