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Review: geen tickets, geen geld terug

Pepe ticket fraud!

Hello! I recently became one more victim of Pepeticket fraud. I bought a ticket to Pearl Jam concert for 150eu and received nothing. It is impossible to contact them by phone, also they don't respond to emails. Therefore, I'm wondering which actions can be taken in order to return money for the ticket? Maybe there are specific institutions/agencies where I can apply? Or should I just go to the police?
I would be very grateful if someone sends me suggestions in this matter.

best regards,
Aleks